"The most straightforward way to address this is to build a team knowledge base. Not only does that minimize the number of repetitive questions bounced around the office, it allows new team members to basically onboard themselves."
# Insert nuclino advert #
Right....That's a culture thing, more than it is a software solution. You can only use a software solution to aid the culture, not the other way around.
In my experience, This culture needs to come from the top-down.
"The most straightforward way to address this is to build a team knowledge base. Not only does that minimize the number of repetitive questions bounced around the office, it allows new team members to basically onboard themselves."
# Insert nuclino advert #
Right....That's a culture thing, more than it is a software solution. You can only use a software solution to aid the culture, not the other way around.
In my experience, This culture needs to come from the top-down.