Lucidchart is tiring complete :) we have a lot of data and automation features, integrations, text based diagramming, advanced shape libraries, dynamic shaped etc. Discoveravility of all the features can be lacking though because there is so much stuff. I've worked on the product for years and I still learn about new features all the time.
Yes, Lucidchart's performance has improved in the past couple years. And we now have resources dedicated to improving performance.
> From that perspective, these isn't much difference between any of these programs, so there's just no reason to use a paid product.
That's fair. I think Lucidchart's main advantage is more advanced functionality. And if you don't need that functionality, why pay for it?