I have been waiting since October for a transfer of USD to my bank account for an amount that I had sold 1 BTC for USD. I have had an open support ticket with them for 3 months now and they have held my money hostage.
Just last week when the price of BTC was lower than what I had sold mt BTC for, I asked them to cancel the withdrawal and credit my account. I then proceeded to purchase back more BTC than I had sold originally over 4 months ago.
Unfortunately my BTC is still held hostage until they reinstate BTC withdrawals but their support has confirmed that I will be able to withdraw my BTC.
Just last week when the price of BTC was lower than what I had sold mt BTC for, I asked them to cancel the withdrawal and credit my account. I then proceeded to purchase back more BTC than I had sold originally over 4 months ago.
Unfortunately my BTC is still held hostage until they reinstate BTC withdrawals but their support has confirmed that I will be able to withdraw my BTC.